Privacy Policy

Effective Date: March 17, 2025

At Albert Supply Textile, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, or products.

Who We Are

Albert Supply Textile is a leading textile company with over 40 years of experience in manufacturing quality clothing in Rwanda and China. Our website address is: www.albertsupplytextile.com.

Information We Collect

1. Personal Information

When you interact with our website or make a purchase, we may collect personal information such as:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment gateways)

2. Non-Personal Information

We may collect non-personal data such as:

Browser type and version
IP address
Device type
Pages visited on our website

3. Comments and Media Uploads

If you leave comments on our site, we collect the data shown in the comments form, your IP address, and browser user agent string to help detect spam. If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) as visitors can download and extract this data.

How We Use Your Information

We use the information collected for the following purposes:

To process orders and deliver products to you
To improve our website’s functionality and user experience
To respond to inquiries or customer service requests
To send promotional emails about new products, services, or offers (you can opt out anytime)
To detect and prevent fraud or unauthorized access

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you when you return to our site.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly (e.g., login functionality).
Performance Cookies: Help us analyze how users interact with the site to improve its performance.
Preference Cookies: Save your preferences (e.g., language or location settings).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect certain functionalities of the website.

Embedded Content from Other Websites

Articles or pages on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited those websites directly. These external sites may collect data about you, use cookies, or track your interaction with their embedded content. Albert Supply Textile is not responsible for the privacy practices of external websites.

How Long We Retain Your Data

We retain personal data only for as long as necessary for the purposes outlined in this Privacy Policy:

Comments and their metadata are retained indefinitely to streamline follow-up interactions.
Registered user profiles are stored until the user deletes their account or requests removal of their data.

Your Rights Over Your Data

As a valued customer, you have the following rights regarding your personal data:

Access: Request an exported file of all personal data we hold about you.
Correction: Update or correct inaccurate information in your profile.
Deletion: Request that we erase any personal data we hold about you (excluding data required for legal or administrative purposes).

To exercise these rights, please contact us at info@albertsupplytextile.com or call 0788333309.

Sharing Your Data

We do not sell or share your personal information with third parties except:

When required by law or legal processes.
To trusted service providers who assist in delivering our products/services (e.g., shipping companies).
For fraud prevention and security purposes.

Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure; therefore, we cannot guarantee absolute security.

Changes to This Privacy Policy

Albert Supply Textile reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us:

Email: info@albertsupplytextile.com
Phone: 0788333309
Website: www.albertsupplytextile.com

At Albert Supply Textile, we are committed to maintaining your trust while providing quality clothing made right here in Rwanda by Africans!